Join the team
SALES OPERATIONS SUPPORT SPECIALISTThe Role:
Work From Home Position
The Sales Operations Support Specialist (SOSS) will work closely with the Site sales team and Site operations team to ensure effective communication and an efficient workflow. The SOSS will need to deeply ingrain themselves with all site sales and site ops processes to pinpoint areas where we can improve as a unified department. You will often serve as a project manager for the site ops and site sales teams, owning the objectives and key results for each project, and be responsible for driving projects across the finish line.
Your Responsibilities:
- Perform administrative and internal tasks to support the sales team and help them to gain and keep customers
- Develop and monitor performance indicators for sales and ops staff, manage sales tracking tools, and compile reports
- Record sales trends and liaise with account managers to develop sales strategies
- Manage offer caps and associated communication
Create and process requests in a timely manner - Manage customer accounts, follow up with clients for administrative purposes, provide troubleshooting assistance for issues
- Perform data entry tasks for sales, metrics, and other relevant information
- Build new offers, test new offers, set new offers live
- Execute all back-end offer changes
- Manage communication between site sales and site ops teams
- Run prep calls with the sales team
You Today:
Education & Experience
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Typically requires a BS/BA or Associate’s degree, but not mandatory.
Requirements
- Excellent organizational skills
- Attention to detail
- Strong communication skills, both written and verbal
- A solid team player and an excellent listener
- Tech-savvy
- Strong analytical and time management skills
- Ability to multitask and quickly switch your focus
- Eagerness and excitement to learn
- Proficient in Excel
- Excellent problem-solving skills
Tools We Use (Nice to Have)
- Asana
- Looker
- Everflow
- Zuul
- Guru
- Slack
- Salesforce
What If Media Group is an Equal Opportunity Employer. We provide employees with a competitive salary and bonus plan, as well as generous medical, dental, vision, & 401k plans. If you would like to learn more about this exciting position, please contact [email protected]. We look forward to hearing from you!